Partnerships that Work
Established in 1945, we are Nigeria’s longest surviving indigenous bank.
Wema Bank offers a range of retail and SME banking, corporate banking, treasury, trade services and financial advisory to its ever-expanding clients. In 2009, the Bank underwent a strategic repositioning exercise which culminated in a decision to operate as a commercial Bank with regional authorisation in South-South Nigeria, South-West Nigeria, Lagos and Abuja in 2011. However, in 2015, the bank was granted a national banking licence by the Central Bank of Nigeria.
Wema Bank offers a range of retail and SME banking, corporate banking, treasury, trade services and financial advisory services to its numerous customers. The Bank operates a network of over 140 branches and service stations across Nigeria, backed by a robust ICT platform.
To give every customer a delightful and memorable service experience.
To be the financial institution of choice in service delivery and superior returns.
- Synergy is a key facet of business success; it creates new untapped alternatives, recognises, values and exploits the mental, emotional and psychological differences between team members.
- The ultimate outcome of Teamwork in a Service Organisation, like ours, is a Satisfied Customer.
- Respect for ourselves guides our morals
- Respect for colleagues guides our manners
- Respect for customers guides our service delivery
- At Wema Bank, Mutual Respect is our guide to serving all customers – internal and external.
- Peak performers are never satisfied. Beyond merely winning over the next customer that walks into the organisation, they perceive the lifetime value of each new customer. Furthermore, they have a long-range perspective that inspires commitment and action.
- Nothing impedes an organisation faster than people who believe that the way they worked yesterday is the best way to work tomorrow or staff who exhibit an unfortunate “Not-Invented-Here” syndrome.
- Fostering Innovative ways of meeting our customers’ dynamic needs is imperative to keeping and attracting new customers for today and tomorrow.
- Experience can accomplish a lot but true professionalism and exceptional service delivery will bolster customer satisfaction.
- At Wema Bank, we breed Professionals who strive valiantly to deliver a delightful and memorable service experience.